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FAQs

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Question Icon How long can I access my courses?

You can access your courses forever at any time. There are no subscriptions and all courses are a one-time purchase.

Question Icon Do courses come with free updates?

Sometimes small changes are made to courses, for example a new feature is added or existing feature changed. We aim to include these for you for free when possible. In other cases where a course requires a complete rewrite, the course can be purchased as an upgrade for a very small fee.

Question Icon Do courses have subtitles (Closed Captions)?

Yes, all courses have subtitles (Closed Captions) available in English.

Question Icon Can I download the course videos?

Each video is available for downloading for offline viewing as .mp4 files.

Question Icon Can I share my course with someone else?

Our licensing agreement prohibits any form of sharing. Account activity is tracked and abuse of copyright taken seriously.

Question Icon Do I get an invoice receipt?

You'll receive a PDF invoice via email with company and VAT details you supply upon purchasing your courses.

Question Icon Can I pay via Wire or via Purchase Order?

You can checkout online via credit card or PayPal, however we can process wire payments. Send us an invoice payment request.

Question Icon Where do I login or reset my password?

Please login or reset your password. Any issues, reach out.

Question Icon Do I get a certificate?

A certificate is available for each course when fully completed and is downloadable as a PDF.

Question Icon How do I purchase for my Team?

Choose your courses and increase the quantity to the required team size. You can invite team members after checkout.

Question Icon How can I increase my Team size?

Visit your Team and select "Team Settings" then "Add Seats". Select your quantity and then head over to checkout.

Question Icon Can I see each Team member's progress?

Select a Team to see a list of your members. Each member has a Progress column where you can see the completion status of each course.